Returns & Exchanges

At Loose Leaf Tea Market, we want you to be completely satisfied with your wellness journey. If you are not happy with your purchase, we offer returns or exchanges on unopened products within 30 days of delivery.

Return Process

• 1.
  Verify Eligibility

  Ensure your tea or accessories are unopened, in their original packaging, and purchased within the last 30 days.

• 2.
  Contact Support

  Email our customer care team with your order number and the reason for your return to receive a Return Authorization.

• 3.
  Package Your Items

  Securely pack the items to prevent damage during transit and include a copy of your original packing slip inside the box.

• 4.
  Ship and Refund

  Send the package to our designated return address; once received and inspected, we will issue a refund to your original payment method.